Shipping Policy

Shipping Policy - Ladyore

Thank you for choosing Ladyore. This Shipping Policy outlines the details of order processing, shipping methods, delivery timeframes, and related responsibilities for products purchased through our website (www.ladyore.com). By placing an order with us, you acknowledge and agree to the terms of this policy.
Order Processing: After you complete your purchase and we confirm successful payment, our team will process your order within 1-3 business days. Processing time does not include weekends or public holidays. During peak shopping seasons (such as holidays, promotions), order processing may take slightly longer, and we will make every effort to fulfill your order as quickly as possible. You will receive an order confirmation email once your payment is verified, and a shipping confirmation email with tracking information once your order is dispatched.
Shipping Methods and Delivery Timeframes: We cooperate with reliable logistics partners to provide shipping services to most regions around the world. The available shipping methods and corresponding delivery timeframes will be displayed at checkout, and they may vary depending on your shipping destination. Generally, standard shipping delivery takes 5-10 business days, while expedited shipping (if available) may take 2-5 business days. Please note that delivery timeframes are estimated and do not include order processing time; unforeseen circumstances such as customs delays, weather conditions, or logistics disruptions may cause delivery delays beyond the estimated time.
Shipping Costs: Shipping costs are calculated based on your shipping destination, the weight and volume of the ordered products, and the selected shipping method. The exact shipping cost will be automatically calculated and displayed on the checkout page before you confirm your payment. You are responsible for covering all shipping costs associated with your order, unless otherwise specified by applicable laws or special legal obligations.
Shipping Restrictions: We reserve the right to refuse shipping to certain regions due to legal restrictions, logistics limitations, or other reasonable reasons. If your shipping destination is unavailable for delivery, we will notify you promptly and assist with order cancellation or modification. Additionally, you are responsible for complying with all import regulations, customs duties, taxes, and other fees imposed by the destination country/region. These fees are not included in the product price or shipping cost and will be borne by you upon delivery.
Tracking Your Order: Once your order is shipped, we will send you a shipping confirmation email containing a tracking number and a link to track your package. You can use this tracking number to check the real-time status of your delivery through the logistics partner's official website. If you do not receive the tracking information within 4 business days after order processing, please contact our customer service team for assistance.
Missing or Damaged Shipments: If you do not receive your package within the estimated delivery timeframe, or if you find the package or products damaged upon receipt, please contact our customer service team at service@gfavora.com within 7 calendar days of the estimated delivery date or receipt of the package. Please provide your order number, tracking information, and relevant photos (if applicable) for verification. We will work with the logistics partner to investigate and resolve the issue promptly, and assist you with corresponding solutions such as reshipment or order adjustment.
For any questions or further clarification regarding our Shipping Policy, please feel free to contact our customer service team at service@gfavora.com. We are committed to providing you with transparent and reliable shipping services to ensure a smooth shopping experience.

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