Terms of Purchase

Terms of Purchase - Ladyore

Welcome to Ladyore. These Terms of Purchase ("Terms") govern your purchase of products from our website (www.ladyore.com). By placing an order on our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our other relevant policies (including but not limited to Shipping Policy, Refund Policy, and Privacy Policy).
Order Placement and Confirmation: To place an order, you must provide accurate and complete information (including shipping address, contact details, and payment information). After you submit your order and complete the payment, we will send an order confirmation email to your registered email address to acknowledge receipt of your order. Please note that this confirmation does not constitute a formal acceptance of your order. We reserve the right to reject or cancel your order if the product is out of stock, there is an error in product pricing or description, or we are unable to fulfill the order due to other reasonable reasons. In such cases, we will notify you promptly and issue a full refund for any payment received.
Payment Terms: The currency for all purchases on our website is United States Dollars (USD). All product prices displayed on the website are in USD and do not include any applicable customs duties, taxes, or other fees imposed by the destination country/region (unless otherwise specified). You are responsible for paying all such additional fees. We accept various payment methods as indicated on the checkout page, and you agree to provide valid and authorized payment information. We will only process your order after confirming successful payment.
Shipping and Delivery: We offer global free shipping for all orders. After confirming successful payment, we will process and ship your order within 1-3 business days. The estimated delivery timeframe is 6-12 days from the date of shipment. Please note that delivery timeframes are estimated and may be affected by unforeseen circumstances such as customs delays, weather conditions, or logistics disruptions. We will send a shipping confirmation email with tracking information once your order is dispatched, allowing you to track the progress of your delivery.
Return Policy: You may return eligible products for a refund or exchange within 60 calendar days of the delivery date. To be eligible for a return, the product must be unused, in its original condition (with all tags, labels, and original packaging intact), and not damaged or altered. Customized or personalized products are non-returnable unless they have a manufacturing defect. For details on the return process, please refer to our Refund Policy or contact our customer service team.
Refund Processing: Once we receive and inspect the returned product and confirm it meets the return eligibility criteria, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase, and the refund amount will be in USD (consistent with the original payment currency). The time it takes for the refund to reflect in your account may vary depending on your payment provider.
Product Availability and Pricing: We strive to ensure that product information (including prices, descriptions, and stock status) displayed on the website is accurate. However, we do not guarantee the absolute accuracy of such information. In the event of a pricing error or stock discrepancy, we will notify you and may cancel or adjust your order accordingly. Product prices are subject to change without prior notice, and the price applicable to your order is the price displayed at the time of your order placement (provided that payment is successfully confirmed).
Limitation of Liability: Ladyore shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products, except as required by applicable law. Our total liability for any claim related to your purchase shall not exceed the total amount you paid for the relevant product.
Changes to These Terms: We may update these Terms from time to time. Any changes will be posted on this page with a revised date. Your continued use of our website and purchase of products after the changes take effect will constitute your acceptance of the revised Terms.
If you have any questions or concerns regarding these Terms of Purchase, please contact our customer service team at service@gfavora.com. We will respond to your inquiry promptly.